Effect of Work Facilities and Competence on Employee Performance Through Motivation at The Jambi Search and Rescue Office

Abstract

This study aims to analyze the influence of work facilities and competence on employee performance through motivation at the Jambi Search and Rescue Office. The study used a quantitative approach with explanatory research methods. The study population was all employees of the Jambi Search and Rescue Office, while the sample size was 90 respondents. Data collection was conducted through a questionnaire using a five-point Likert scale. Prior to hypothesis testing, the research instrument was tested for validity and reliability. Data analysis used path analysis with the help of IBM SPSS Statistics version 25 to examine the direct and indirect effects between variables. The results showed that work facilities had a positive and significant effect on employee motivation. Competence also had a positive and significant effect on motivation. Furthermore, work facilities, competence, and motivation had a positive and significant effect on employee performance. Motivation was proven to mediate the effect of work facilities on employee performance and the effect of competence on employee performance. The research findings indicate that improving the quality of work facilities and employee competence can increase work motivation, which ultimately impacts employee performance. This research implies that the Jambi Search and Rescue Office needs to continuously improve the availability of work facilities, develop employee competencies through education and training, and strengthen work motivation to enhance the effectiveness of task implementation and the quality of service to the public.